In Hospital and Curbside Appointments:
We are currently allowing clients into the exam rooms on a limited basis. Clients who have an appointment to see the veterinarian for an exam are allowed inside the hospital and into the exam room with their pets. Pets may be accompanied by up to two family members. Technician appointments and food/prescription pick up visits continue to be Curbside only.
Human family members must wear a mask at all times while in the hospital, regardless of vaccine status.
When you arrive for your pet's exam appointment, please remain in your car and call our front desk at (760) 736-3636. We will prepare your exam room and one of our friendly staff will come out to your car to escort you in to the room.
While we are now allowing clients into our hospital on a limited basis, we are continuing to offer Curbside/Car-side service for any client who chooses this option for their pet's exam.
Car-Side “Concierge” Service: We continue offer “car-side” appointments for clients that find this option more comfortable or convenient. Please call to schedule an appointment normally. When your pet comes in for their exam, please remain in your car and call our front desk. For exam appointments with the veterinarian, our receptionist will ask whether you prefer to be seen in the room or to be seen "curbside." For the time being technician appointments will continue to be seen "curbside" only.
Telemedicine: In certain specific cases, we are able to offer veterinary services over the phone or via video conferencing. By law, telemedicine requires a current client-patient-doctor relationship, which means we have seen your pet within the last year. If we feel your pet’s case may be a candidate for telemedicine services, one of our staff members will contact you with details. Please call for more information.